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System Updates - November 15

Bryce avatar
Shared by Bryce • November 15, 2024

User Interface

  • ⚡️ Now have the ability to set followup cadence and enable smart followups within CloseBot. No more need for workflow-based followups

Performance

  • ⚡️ Followup Cadence - any time a contact responds, the followup cadence is reset at the first followup step. The followup cadence is followed until the end when no more followups will happen.
  • ⚡️ Smart Followups - if a contact asks for a followup at a specific date (example: let's chat in a month or so), that followup is scheduled and the tag ai followup detected is added to the contact. In this case, the standard followup cadence is ignored until after we send the smart followup. Then the normal cadence of followups continue until the contact responds.