User Interface

• ⚡️ Users who have our Public Marketplace App installed have access to our free action library with the new free Conversation Summary action!

• ⚡️ Better warnings in the test portal so you know why the test portal stops responding

• ⚡️ Conversational rescheduling and cancellations now live for all paid plans. When the bot detects the contact needs to reschedule, it gets confirmation prior to cancelling the existing appointment. It will then "backtrack" to your latest accomplished calendar objective, uncheck it to show it's again incomplete, and try to complete it once again to conversationally schedule a new appointment

• ⚡️ Descriptions of what each AI stage is doing is now included when you click on a message and inspect each AI tab

• ⚡️ Transparent pricing now live, showing you exactly how much each generated message is costing you, whether you use CloseBot credits or your own API key. NOTE: message ID can now be found when clicking any message

Performance

• ⚡️ approximately 1.5 second response speed improvement per message for all users, made possible by cleaning up backend send message code and request caching.
• ⚡️ HIPAA accounts experienced a speed improvement of about 2 seconds per message. We no longer build always aware conversations for HIPAA accounts since that's not allowed by Lead Connector.
• ⚡️ Removed code implemented to block the bot sending hyperlinks if it's replying on the email channel so it can send hyperlinks via email, but as plain text if responding on any other channel
• 🪲 [ Bug Fix ] improved dynamic prompting around conversational booking to reduce chances of false confirmation if no appointment slots are available until tomorrow or further out if same day booking is requested.
• 🪲 [ Bug Fix ] Was showing credits being used even when they weren't actually being used (this was not drawing from your remaining balance, just showing credits used inaccurately). This has been fixed to show accurate credit usage.
• 🪲 [ Bug Fix ] different fallback behavior. Now if you try to route to a bot that isn't connected to the current Lead Connector account, there will be no bot response and a warning instead of falling back to your lowest bot number bot.
• 🪲 [ Bug Fix ] messages would sometimes send as duplicates when Lead Connector was under heavy load. Now with improved backend protection, this will not happen
• 🪲 [ Bug Fix ] different fallback behavior. Now if you try to route to a bot that isn't connected to the current Lead Connector account, there will be no bot response and a warning instead of falling back to your lowest bot number bot.
• 🪲 [ Bug Fix ] Duplicate bookings would happen when Lead Connector was under heavy load. Workaround for this on our end has been implemented
• 🪲 [ Bug Fix ] With recent changes to implement other features, aggression detection was overly sensitive. We optimized the prompt for this to bring the sensitivity back within expected range.